CliENt Services Manager

Andrea Paschall

I have been happily married to my husband, George, since 2003, and together we have two wonderful grown children: Hunter, a proud Army veteran, and Charles, who is currently a full-time student. Having built our lives here, I have a deep love for the Saginaw area; finding a way to use my skills to serve my own community has always been a top priority for me.



My professional journey began at Davenport University, where I earned degrees in both Business and Science with a focus on Health Insurance Management. Over the past 15 years, I have built a career at the intersection of trucking and technology. During my five years with a local trucking company, I developed their Electronic Log department and built a custom mobile app to streamline driver operations. That success led to a decade in the logistics software sector, including a role as a Customer Success Manager for Omnitracs. Throughout my career, I have personally trained well over 500 truck drivers and traveled the United States supporting hundreds of companies with complex software solutions.

After years in the high-paced corporate and AI sectors, I realized I missed the personal connection of working locally. I chose to leave the remote corporate world behind to bring my expertise in efficiency, logistics, and software back home to Saginaw. I view my role as an opportunity to apply my passion for problem-solving to help our office serve our neighbors more effectively. My goal is to use my technical background to ensure our operations are seamless, providing a level of support and organization that helps our clients feel confident and well-cared for.